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Privacy Policy

This privacy policy governs the collection, storage and use of personal information collected by us, Thinker-Tinker, through our Thinker-Tinker website(s) (www.thinker-tinker.com) (“Website”) and mobile app(s) (“App”), and all websites and mobile apps created by us, Thinker-Tinker. The App includes videos, games, e-books, music, graphics, text, images, photographs and illustrations.

Please read this privacy policy carefully. By accessing or browsing the Website, App or requesting the provision of Thinker-Tinker from us, you confirm that you have read and understood this privacy policy in its entirety.

Overview

Thinker-Tinker is committed to protecting your privacy. At Thinker-Tinker, our website (www.thinker-tinker.com) is just for parents. While our toys and applications are designed for young kids, our website is intended for adult use only. We take privacy seriously at Thinker-Tinker and this policy is designed to share what information we collect and how we use it.

Thinker-Tinker may change or update the Privacy Policy at any time as we add new or different products or features, or as the law changes. The changes are effective upon posting. If we make a material change to this policy and we have your parent email address we will contact you to notify you after making the changes. You should review the Privacy Policy frequently.

This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Thinker-Tinker’s when using Thinker-Tinker’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at: help@playoctobo.com.

Children

The Services are backed by our Child Safe Guarantee. This means that Accounts will never include any pop-up ads or other advertisements directed to children. In addition, Child Users are blocked from accessing external links.

PRIVO-Cert™ Safe Harbor Certification Program Sago Sago (owned and operated by Spin Master) is a Member of the PRIVO-Cert™ Safe Harbor Certification Program (“the Program”). As a participating member in the Program, Sago Sago (owned and operated by Spin Master) adheres to the strict information collection, use and disclosure requirements set forth by the Program. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO certification seal posted on this page indicates that Sago Sago (owned and operated by Spin Master) has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at (416) 703-6459 or privacy@sagosago.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

The Information We Collect

There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Thinker-Tinker may collect personal data that parents voluntarily provide in the app or on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Thinker-Tinker may collect non personal information about the use of the website and apps to help us improve our services.

More about Personal Data

We collect personal data when a parent sets up an account, subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, and email address. This information may be used to contact parents about new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.

Additionally, if you downloaded the App on your mobile device to access the Services, as part of your use of the Services we may ask if you would like to receive push notifications, which may include alerts and notifications, badges, banners, and sounds on your mobile device. You may choose to stop receiving push notifications at any time by changing the settings on your mobile device.

When you make a purchase or attempt to make a purchase through the Site or App(s), we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
Communicate with you; 
Screen our orders for potential risk or fraud; and 
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

More about Non Personal Data

To help us provide you with the best service, we work with third party analytics providers Mixpanel and Crashlytics. Their respective Privacy Policies can be found at mixpanel.com/privacy and try.crashlytics.com/terms/crashanlytics.com/privacy. These companies help us to understand your use of the site and apps.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” This information is for internal use only and can’t be shared. It’s just for us to help us improve our services for you. We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).

Thinker-Tinker may also use third parties from time to time to deliver a service, such as payment processing, sending emails, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at help@playoctobo.com.

What We Might Disclose

As you can see, we collect minimal personal data from parents who wish to provide it, and some non personal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or non personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Thinker-Tinker’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Thinker-Tinker or a user of its services to legal liability. In addition, Thinker-Tinker may disclose your information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.

Parents may disclose information about themselves by posting in the public forums. Thinker-Tinker is not responsible for what parents say and post in these sections.

Tracking

Thinker-Tinker does not track you; that is, Thinker-Tinker does not collect personally identifiable information about your online activities over time and across third-party Web sites or online services. The Thinker-Tinker websites (including thinker-tinker.com and playoctobo.com) and apps do not employ technology that responds to browser signals that permit users to limit tracking.

Links and Third-Party Sites

We may include links to third parties from our website or services. Thinker-Tinker isn’t responsible for these companies and including a link to them doesn’t mean that Thinker-Tinker endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Thinker-Tinker’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Thinker-Tinker doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.

Security

Thinker-Tinker uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Thinker-Tinker, using a firewall protected environment, and storing personal information in secure operating environments. That said, Thinker-Tinker cannot and does not guarantee and does not accept liability for unintentional disclosure.

How to update or remove your information

Thinker-Tinker keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at help@playoctobo.com.

Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Sago Sago to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to privacy@sagosago.com or write us:

Thinker-Tinker 
177 E Colorado Blvd, Suite 200 
Pasadena, CA 91105

Notice to EU/EEA Member State Residents: Thinker-Tinker may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy. By using the sites or services, you consent to such transfer.

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