About Thinker-Tinker

Thinker-Tinker is a team of passionate designers based in Los Angeles, CA. We are a tech company on a journey to create smart companions for kids with a true personality, which is also an expandable platform to support learning in multiple domains — math, reading, problem-solving, emotional growth, you name it!

Thinker-Tinker products are designed by mom, for families. We are on a mission to transform passive screen time into mindful play time through smart plush toys.

Thinker-Tinker toys are perfect for children ages 2-7 years old. With the expanding digital library and storykits, our toys grow with your child!

Our toys require an account setup which needs to be completed by an adult. Once the account is created and an activity is chosen, your child can interact with the plush independently.

Thinker-Tinker products grow with your child! For children 0-3 years old, our toys focus on sensory stimulation, social interaction and fine motor skills. Children 3-5 years old learn visual perception, verbal comprehension, and emotional perception. For our older kids 5-7 years old, our products teach language, sensory integration, and lessons through play.

For orders outside of the United States, delivery may be delayed due to international holidays. For information regarding your order, please check your tracking details or email help@playoctobo.com

System Requirements

The product does not come with a tablet. Check below for compatible devices.

Our Thinker-Tinker apps are run on iOS 6.0 and up, Android 6.0 Marshmallow and up, and Amazon Fire OS 5.6.4.0 and up. Any 7-8 inch tablets, like the iPad mini or Amazon Fire (7th Generation), are compatible with our plush toys.

In order to use our Thinker-Tinker toys, the accompanying app must be installed on a compatible device. All games are available on the app.

Octobo

Octobo is very easy to clean. We handpicked his custom, hypoallergenic fabric, which has very short fur and is therefore easy to wipe clean. Because Octobo has sensors in his body, we do not recommend soaking the plush in water.

Nope! Octobo connects to your device via Bluetooth automatically. Wifi is not required in order to enjoy the play experience. However, you will need Internet access to download the app from the app store.

According to Android developer guide for bluetooth, we must require user's fine location permission. Namely, when using bluetooth, Android thinks we are able to get location information from the use of bluetooth, so we have to ask for permission no matter what. However, we can assure you that we do not collect any location information.

iOS doesn't require location permission when using Bluetooth.

To make Octobo work, he needs 4 AA batteries. You can find his battery pack under his back tentacles. We recommend using high-quality, rechargeable batteries to extend play time.

Troubleshooting

Due to the high volume of orders during Black Friday and Cyber Monday, you may experience a delay in delivery time. We apologize for the inconvenience!

All BFCM orders will shipped out by December 10th.

Our complete Terms and Conditions can be found here...

To learn more about our Privacy Policy, click here...

U.S. customers can return their Octobo within 30 days of delivery.* Please refer to our return policy here...

For our Zec Zec Backers that have an address in Taiwan, please refer to our Zec Zec return policy here...

*Crowdfunding returns are not accepted.

Please email help@playoctobo.com. Shipping fees will apply.

A limited warranty is given for defective products to the original purchaser for a period of twelve months from the original purchase date.*

Shipping charges or taxes will apply.

The warranty does not cover damage resulting in abnormal, abusive, incorrect use, negligence and/or accidents from non-observance of product guidelines. Thinker-Tinker, Inc. reserves the right of refusal, replacement, or refund.

Find out more about our warranty policy here...

*For our crowdfunding backers, a limited repair warranty is given for defective products twelve (12) months after the date of shipment.

Can't find what you're looking for?

If you need help with any of our Thinker-Tinker toys, apps, or online support, email us at help@playoctobo.com.


For press inquiries, email press@playoctobo.com.

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